Shipping Policy
The Universal 4521 mask is in stock and ships from our warehouse in Saint Louis, Missouri.
WEEKDAY ORDERS
Orders placed Monday through Friday before 2:00 PM (CST) are shipped on the same day, orders placed after 2:00 PM Sunday through Thursday will ship the following morning.
WEEKEND ORDERS
Please note that we do not ship over the weekends, so orders placed after 2:00 PM (CST) on Friday will be shipped Monday morning.
SHIPPING OPTIONS
STANDARD SHIPPING – Standard USPS shipping is free and it typically takes between 5 and 7 days for your order to arrive.
SECOND DAY & NEXT DAY SHIPPING – Second Day and Next Day shipping is available via UPS for an additional fee. Please note that if you choose second or next day shipping and your order is placed after 2:00 PM (CST) on Friday, it will not be shipped out until Monday morning, meaning your order will arrive on Tuesday or Wednesday.
Return Policy
Thanks for purchasing the Universal 4521 cotton face mask at universal4521.com. The 4521 cotton mask is sanitized before it leaves the factory. To ensure the health and safety of our customers, please read and understand our return policy so you can make a proper buying decision.
SINGLE-PACK RETURNS
Single-pack purchases of the 4521 mask come with a 30 day, 100% satisfaction guarantee. If for any reason you're not completely satisfied, simply return one single-pack of four masks to us for a full refund. Please note that we will not refund charges for second or next-day shipping.
If you need to return your masks, please send them, along with a copy of your sales receipt or your order number to:
Universal Sewing Supply
4521 Department
1011 E. Park Industrial Dr.
St. Louis, M0 63130
MULTI-PACK RETURNS
We do not accept returns of multiple-pack purchases. If you’ve never used the Universal 4521 mask before, we recommend you purchase a single pack of 4 first so you can determine whether or not you would like to keep them.
If anything is unclear or you have more questions feel free to contact our customer support team.